Natura Brasil Reviews
Natura Brasil Customer Reviews (12)
- Most recent
- Oldest
Natura Brasil Customer’s Q&A
Natura Brasil FAQs
About Naturabrasil.com Popular Products and Services?
Naturabrasil.com is a platform that offers a wide range of beauty and skincare products. The Ekos Tukumã Collection is a best seller on the site. This collection includes a variety of products such as Body Lotion, Biphase Shower Oil, Exfoliating Shower Gel, Hand Cream, and Concentrated Balm. These products are designed to renew, hydrate, and smooth the skin. The Tukumã Body Lotion is a lightweight lotion that provides hydration without feeling greasy. It has been recognized as a 2022 Allure Best of Clean Beauty award winner. The site also offers tips on how to achieve full, intensive hydration with their products. Naturabrasil.com is committed to sustainability, with over 82.3% of their packaging material being reusable, recyclable, and compostable. They offer refills for many of their products. The site combines sustainably sourced ingredients from the Amazon and advanced science to offer 100% vegan and cruelty-free bath & body, hair, and skincare products. Free deluxe samples are provided with every purchase, plus free shipping with $35+ purchases.
About Naturabrasil.com Prices and Cost?
"Naturabrasil.com" offers a variety of products with different prices. For instance, the Ekos Açaí Body Lotion (13.5oz / 400ml) which has an energizing formula that hydrates for 24 hours is priced at $27.00. They also offer a refill of the same product for $21.00. The Ekos Açaí Creamy Exfoliating Soap bar (5.2oz / 150g) which smooths skin gently while cleansing is priced at $10.00. The Ekos Açaí Triple Phase Shower Oil (6.7fl.oz / 200ml), a pampering in-shower oil to moisturize and recharge skin with anti-dullness action, is priced at $28.00. In the skincare range, the Revitalizing oil (1.0fl.oz / 30ml) with exclusive anti-pollution and anti-stress technology is priced at $59.00. Shipping costs are calculated at checkout and based on size, shape, and weight of the total purchase. Orders shipping within the US that are above $50 in value (pre-tax) are eligible for free shipping. Please note that the refund will be made on the purchase price, minus shipping, handling, gift wrap, and other charges, and that the return shipping cost will be deducted from the refund. Refunds will be credited to the original credit card used for payment. Purchases of gift cards (physical or e-gift cards) and sale items cannot be returned for a refund. Currently, the US operation of Natura only ships within the United States and Canada. For more detailed information, please visit the official website.
Naturabrasil.com Return Policy?
Naturabrasil.com has a detailed Return and Shipping Policy. For purchases made at Natura stores, kiosks or website in the US and Canada, they can exchange, or issue credit for up to 30 days with valid proof of purchase. For a cash refund, original cash receipt is required. Returns after the 30 day period will be exchange only. Exchanges won't be accepted after 45 days of purchase. Promotional and discounted purchases made at their stores are eligible for exchange only and must be returned within 30 days of purchase, with valid receipt. Exchange value will be equal to original purchase price. Purchases made in conjunction with special offers like gift with purchase are only allowed to be returned only for store credit or other merchandise. Gift card or store credit value earned as part of special offers will be deducted or canceled in the event the order is returned.
For online purchases, any full-sized product for a return (no exchanges), as long as it is at least 70% full and received within 30 days of initial purchase made at www.naturabrasil.com is accepted. For return of products made online, contact customer services at help@naturabrasil.com, and provide order number, date of purchase, which item you wish to return, and if it has been used or not. Once the eligibility of return is confirmed, their customer service team members will send you a return shipping label. Proceed with the shipment of the item with the label provided. You will receive a refund once they get the products back to their warehouse. Please note that the refund will be made on the purchase price, minus shipping, handling, gift wrap, and other charges, and that the return shipping cost will be deducted from your refund. Refunds will be credited to the original credit card used for payment. Purchases of gift cards (physical or e-gift cards) and sale items cannot be returned for a refund.
Regarding the shipping policy, orders made at natura.com are shipped and delivered on business days (Monday through Friday, excluding major holidays). Their standard shipping carrier is USPS. Please note that estimated delivery days apply to in stock items only. They do their best to estimate the most accurate delivery time for your convenience. They can ship to US and Canada P.O. Boxes or US Military addresses, but some restrictions apply. Currently, the US operation of Natura only ships within the United States and Canada.